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Wire Transfer Reminder for PrestaShop

Wire Transfer Reminder logo

Wire Transfer Reminder in the PrestaShop Module Manager — Configure button and module description

Many customers select bank transfer at checkout but delay or forget to send the payment. Without a reminder system, these orders stay in "Awaiting bank wire payment" indefinitely, tying up stock and cluttering your order list.

Wire Transfer Reminder solves this by:

  • Sending reminder emails on a schedule you define — for example, a first message on day 3, a follow-up on day 8, a final notice on day 15
  • Optionally cancelling unpaid orders automatically after a configurable number of days, or immediately when a specific message is sent
  • Giving you full control over every email — per-message subject and body with dynamic variables, with a shared HTML wrapper that matches your store's branding
  • Letting you test safely before going live, so you can verify emails look correct without affecting real customers

Getting Started​

  • Install and enable the module in Modules > Module Manager
  • Open the module configuration page and create your first reminder message (payment module, day offset, subject, body)
  • Create additional messages for later follow-ups if needed (e.g., day 8, day 15)
  • Review and save the Email Template (the HTML wrapper) for each language
  • Configure bank details variables ({account_info}, {account_number}, {bank_address}) in the Custom Variables section
  • Enable and configure Global Settings — cancel orders feature and admin digest if needed
  • Configure the Cron Job on your server using the URL shown in the Cron Job section
  • Enable Test Mode, trigger the cron, and confirm the test email arrives correctly
  • Disable Test Mode when ready for production

📚 Available Guides​

Setup & Configuration​

  • Setup Wizard & Dashboard — When you first install Order Payment Reminders Pro, a four-step checklist guides you through everything the module needs before it can start sending emails.
  • Reminder Messages — Reminder messages are the individual emails your store sends to customers who have not yet paid for their order.
  • Configuring Reminders — Create and manage individual reminder messages, set up global cancellation settings, configure the cron job, and use test mode for Wire Transfer Reminder.
  • Global Configuration — The Global Configuration panel is where you control the module's core behavior: which payment methods trigger reminders, how the email wrapper looks, how test mode works, when unpaid orders are automatically cancelled, and who receives the daily admin digest.
  • Cron Job Setup — Order Payment Reminders Pro does not send emails by itself — it needs a recurring external call (a cron job) to trigger the reminder engine.

Email Content​

  • Email Templates — Customize the HTML email wrapper and reminder message content for Wire Transfer Reminder, including the full list of available template variables.
  • Email Template Variables — Placeholders let you personalise every reminder automatically — the module replaces each {variable} with live data from the order, the customer, or your store before sending.
  • Custom Variables — Custom variables let you define reusable placeholders — like your bank account number, IBAN, or support phone — once, and insert them into any reminder email by typing {variable_name}.
  • TinyMCE Editor — Every reminder message body is edited through a full rich-text editor powered by TinyMCE, so you can format text, add links, and insert template variables without touching raw HTML.

Testing & Verification​

  • Test Mode — Test mode lets you run your entire reminder sequence against real pending orders without touching your customers or live data.
  • Email Verification — Before the module starts sending payment reminders to your customers, this feature confirms that your PrestaShop mail system can actually deliver an email to a real inbox.

Operations​

  • Managing Pending Orders — Find and manage unpaid bank wire orders in PrestaShop, understand how Wire Transfer Reminder tracks reminders, and use the auto-cancel feature.
  • Auto-Cancel Orders — Automatically move unpaid orders to the Cancelled state after a configurable grace period, restoring reserved stock without any manual work.
  • Recovery Tracking — Recovery Tracking automatically detects when a reminded order gets paid and records it as a recovered sale, so you can measure the direct impact your payment reminders have on revenue.
  • Admin Digest Email — The Admin Digest Email sends you a daily summary of unpaid orders that are about to be automatically cancelled, giving you enough notice to intervene before the deadline passes.
  • Order Comment Saving — Keep a private, staff-only record of every reminder email directly on the order it belongs to, without any extra tools or log files.

Advanced​

  • Multi-shop & Multi-language — Order Payment Reminders Pro stores reminder content, custom variables, and email templates separately for each shop and each language, so your customers always receive a reminder written in their own language from the correct shop.

Need Help?​